Welcome to our travel services. By booking with us, you agree to these terms and conditions. Please read them carefully as they govern your relationship with our travel agency and outline your rights and responsibilities.
All bookings must be confirmed with a valid payment method. A deposit of 25% is required at the time of booking, with full payment due 30 days before departure.
We accept major credit cards, bank transfers, and certified checks. All payments are processed securely through our encrypted payment system.
Cancellations made 60+ days before departure: 90% refund
Cancellations made 30-59 days before: 75% refund
Cancellations made 15-29 days before: 50% refund
Cancellations made less than 15 days: No refund
Travelers are responsible for ensuring they have valid travel documents, meet health requirements, and comply with local laws and customs.
We provide professional guides, quality accommodations, and comprehensive support throughout your journey.
While we take every precaution to ensure your safety and satisfaction, travel inherently involves certain risks. We strongly recommend comprehensive travel insurance to protect against unforeseen circumstances.
Travel insurance should cover trip cancellation, medical emergencies, lost luggage, and travel delays. We can recommend trusted insurance providers.
For questions about these terms or to resolve any disputes, please contact our customer service team. We are committed to resolving any issues promptly and fairly.
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These terms constitute a legally binding agreement
Terms governed by local jurisdiction laws
We may update terms with advance notice to users
Contact us for clarification on any terms
